Technical Integration Support

Expert Guidance. Smoother Integration.

Get the technical assistance you need to connect and manage supported payment solutions.

APIGuidanceTestingSupportDeveloperResources
Technical Support Overview

Support That Keeps Your Integration Moving.

Get structured technical guidance for connecting supported payment services and managing integration-related requirements.

Key Highlights

Integration Assistance

Technical Coordination

API Connectivity Guidance

Transaction Flow Support

Issue Resolution Guidance

API Integration Assistance

Connect Your Systems With Confidence.

Simplify your integration journey with technical guidance for supported Digiway and partner-based APIs.

Support Includes
  • API Documentation Guidance
  • Authentication Assistance
  • Request & Response Understanding
  • API Configuration Support
  • Integration Flow Guidance
Payment Gateway Technical Coordination

Better Connectivity Through Partnership.

Get integration-related guidance and technical coordination for supported third-party payment gateway services available through Digiway's TSP and referral partnerships.

Support Includes
  • Partner API Coordination
  • Payment Flow Guidance
  • Integration Documentation
  • Transaction Status Connectivity
  • Partner Technical Escalation
Payout & BBPS Support

Technical Support Across Key Services.

Get integration guidance for Digiway's own payout platform and BBPS services through supported technical workflows.

Digiway payout

Payout Support

API connectivity, payout status and transaction flow guidance.

Payout requestAPI connectivity
Sent
Payout statusStatus update
Tracked
Transaction flowGuidance
Guided
BBPS

BBPS Support

Bill payment API guidance and transaction status assistance.

BBPSBill payment
Bill fetch
Bill payment
Transaction status

Mockups are illustrative.

Testing & Troubleshooting

Identify Issues. Move Forward Faster.

Get guidance during integration testing and assistance in identifying common technical issues.

Support Includes
  • API Response Verification
  • Error Code Understanding
  • Transaction Flow Testing
  • Integration Issue Identification
  • Technical Coordination for Resolution
Documentation & Developer Resources

The Right Resources for Developers.

Access relevant technical resources and integration guidelines to support a smoother development experience.

DeveloperResource library
Search resources
Docs

API Documentation

Guide

Integration Guidelines

Auth

Authentication Details

Sample

Sample Request & Response

Reference

Technical Reference Materials

Technical Support Workflow

A Clear Path to Integration Support.

Submit Your Requirement

Share your technical or integration-related query.

Initial Assessment

Our team reviews the issue and identifies the relevant service.

Technical Coordination

Receive guidance or partner coordination as required.

Testing & Verification

Validate the suggested integration steps.

Resolution Guidance

Get the next steps to move your integration forward.

Technical Integration Support

Need Help With Your Integration?

Our team is ready to assist with your supported technical and integration requirements.

What is Technical Integration Support?

It provides technical guidance and coordination to help businesses connect and manage supported payment services.

Does Digiway provide API integration assistance?

Yes, technical guidance is available for supported Digiway and partner-based API integrations.

Can I get support for Payment Gateway integration?

Yes, Digiway facilitates technical coordination for supported third-party payment gateway integrations through its TSP and referral partnerships.

Does Digiway provide Payout API support?

Yes, integration guidance is available for Digiway's own payout platform.

Can I get assistance with BBPS integration?

Yes, technical assistance is available for supported BBPS integration requirements.

What if an API returns an error?

You can share the relevant error details with the support team for initial investigation and technical guidance.

Is developer documentation available?

Yes, relevant API documentation and technical guidelines are provided for supported services.

How can I contact the technical team?

You can reach our team through the available contact and support channels.