Unidentified Payments
Difficulty matching incoming funds to the right customer or invoice.
Simplify incoming payment identification and reconciliation with virtual account solutions designed for modern business operations. Bring customer references, transaction visibility and collection workflows closer together.
As businesses grow, tracking payments from multiple customers, invoices and business partners can become increasingly complex. Virtual account solutions can help organize incoming collections through dedicated account identifiers, making it easier to connect transaction information with the right business records.
Managing incoming payments across multiple customers and invoices can create operational challenges. A structured collection workflow can help businesses improve visibility and reduce dependence on manual payment matching.
Difficulty matching incoming funds to the right customer or invoice.
Time-consuming checks across transaction records and business data.
Keeping track of collections across customers, vendors and invoices.
Needing a clearer view of payment status and collection records.
Explore virtual account capabilities that can help businesses identify incoming payments, organize transaction data and simplify reconciliation.
Assign virtual account details or identifiers where supported.
Associate incoming payments with customer references.
Match transaction data with business records through supported workflows.
Receive incoming payment updates through available integrations.
Connect payment events with compatible business systems.
Access available records for accounting and reconciliation.
Bring account references, incoming payments and transaction records into a more structured collection workflow.
Allocate supported virtual account details to a customer, vendor or payment reference.
The payer transfers funds through an available banking channel.
Use available account details and transaction references to identify the payment.
Match the payment against the relevant business record using supported tools.
Virtual account solutions can support businesses that receive frequent payments and need a structured way to identify and reconcile collections.
Connect incoming collections with eligible order references.
Organize payments from business customers and partners.
Associate incoming payments with invoice references.
Organize collection references across supported workflows.
Integrate supported payment events and account references into your existing business workflows to improve transaction visibility and reduce repetitive manual work.
POST /virtual-accounts
{ "customer_ref": "CUST-1042",
"invoice_id": "INV-2087" }
→ 201 { "virtual_account": "DWVA0042817" }
Illustrative view · availability depends on the selected platform
Access payment information through supported banking and payment systems, with applicable account permissions, security controls and transaction records.
Use access permissions provided by the selected platform.
Review available payment and reconciliation information.
Answers to common questions about virtual accounts.
A virtual account is an identifier used within a banking or payment arrangement to help identify and organize incoming payments.
Account identifiers and transaction references can help match incoming payments with customers, invoices or business records.
This depends on the selected banking solution, configuration and merchant eligibility.
Payment updates and automated reconciliation may be available through supported integrations.
API or webhook integrations may be available for compatible systems.
Not necessarily. A virtual account may be an identifier linked to an underlying banking arrangement, rather than a separate independently operated bank account.
Contact our team to discuss your collection and reconciliation requirements and explore available options.
Explore virtual account options designed to help your business organize incoming payments and improve reconciliation workflows.