Security & Trust

Secure Payments. Stronger Trust.

Global Confidence.

Protecting domestic and international payment ecosystems through responsible security practices and trusted technology.

Certifications

Security Backed by Recognised Standards.

Our information security approach is supported by recognised standards for information management and payment card data protection.

Certified
Standard

ISO/IEC 27001

Information Security Management System

Structured information security risk management.

Scope
ISO/IEC27001
Compliant
Standard

PCI DSS

Payment Card Data Security

Card data protection within the applicable scope.

Scope
PCIDSS
Security Principles

Security in Every Connection.

A security-focused approach supports responsible payment operations and information management.

Data

Data Protection

Responsible information handling.

Access

Access Control

Appropriate access management.

Risk

Risk Awareness

Identifying relevant risks.

People

Accountability

Defined security responsibilities.

Information Protection

Protecting What Matters Most.

We focus on protecting sensitive business information through structured security management and responsible data handling.

ISO/IEC 27001

Structured Security Management.

Our ISO/IEC 27001 certification supports a structured information security management approach within the certified scope.

PCI DSS

A Higher Focus on Card Data Protection.

Our PCI DSS compliance supports payment card data protection within the applicable assessment scope.

PCI DSS Controls

Applicable card data requirements.

Data Safeguards

Responsible data handling.

Payment Security

Security at the Core of Payments.

We recognise the importance of security-conscious technology and responsible processes across domestic payment operations and connected services.

Security-conscious by design
Connect

Payment Connectivity

Structured payment integrations.

GatewayUPIPayouts
Control

Operational Controls

Responsible payment processes.

Validation checks
Approval workflow
Exception routing
Integration Security

Connecting Payment Ecosystems Responsibly.

Our integration approach considers access controls, configuration and responsible management of connected services.

API AccessControlled integration access.
ConfigurationSecurity-conscious setup.
Integration ManagementResponsible connectivity practices.
Access Management

The Right Access. The Right Responsibility.

Appropriate access management helps protect sensitive systems and business information.

Authorised AccessPermissionsAccess Reviews
Account Security

Protecting Business Accounts.

Appropriate authentication and credential management help reduce the risk of unauthorised account access.

Authentication

Appropriate user verification.

Credential Safety

Responsible credential handling.

Monitoring

Greater Visibility Across Payment Activity.

Appropriate transaction visibility helps authorised teams review payment activity and investigate operational concerns.

Activity ReviewReviewing payment activity.
Risk AssessmentAssessing relevant concerns.
InvestigationInvestigating operational issues.
Payment Risk

A Responsible Approach to Payment Risk.

Identifying potential risks and applying appropriate safeguards are important parts of payment security.

Risk Assessment

Identify. Assess. Improve.

A structured approach helps identify weaknesses, assess risks and prioritise corrective action.

Find

Identify

Identify weaknesses.

Prioritise

Assess

Assess risks.

Act

Improve

Prioritise corrective action.

System Security

A Strong Foundation for Digital Payments.

Security-conscious system management supports dependable business operations.

Protect

System Protection

Appropriate system safeguards.

Configure

Configuration Management

Managed system settings.

Maintain

System Maintenance

Responsible maintenance practices.

Resilience

Operational Resilience

Planning for disruptions.

Continuous Improvement

Continuous Security Improvement.

Reviewing relevant controls helps identify opportunities to strengthen security practices.

Review

Security Reviews

Reviewing relevant controls.

Improve

Corrective Action

Addressing identified gaps.

Incident Response

Prepared to Respond. Focused on Recovery.

A structured incident response approach helps assess security concerns and support operational recovery.

Incident responseIllustrative
  1. IdentifyAssess the security concern and its scope.
  2. RespondFollow established response and escalation procedures.
  3. RecoverSupport operational recovery.
Stay Safe

Security Is a Shared Responsibility.

Customers and business partners can help protect payment operations by following essential security practices.

Digiway Payment will never ask for your password, PIN or OTP.

Protect Credentials

Never share passwords or OTPs.

Verify Requests

Check unusual payment requests.

Report Concerns

Use official communication channels.

Security & Trust

Secure Payments. Stronger Trust.

Have a security question or concern? Reach out through our official channels and the right team will assist you.

Security FAQs

Your Questions, Answered.

Answers about our certifications, data security and how to report a security concern.

Which security certifications does Digiway Payment hold?

Digiway Payment holds ISO/IEC 27001 certification and maintains PCI DSS compliance, subject to the applicable scope and status.

What is ISO/IEC 27001?

It is an international standard for information security management systems.

What is PCI DSS?

It is a security standard designed to help protect payment card data.

How does Digiway Payment approach data security?

Through structured information security management and appropriate controls.

Does Digiway Payment support international payments?

Digiway Payment works within a payment ecosystem that includes domestic services and international business connectivity. Specific service availability depends on the applicable offering and partner arrangements.

How can I report a security concern?

Contact Digiway Payment through the official contact details on our website. Do not share passwords, OTPs or API secrets.